Privacy Policy

1. Introduction

1ofAllTrades ("Company," "we," "us") operates the 1ofAllTrades platform. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Platform. This policy applies to all users in the United States, with additional rights for California residents under the California Consumer Privacy Act (CCPA).

2. Information We Collect

Information you provide: Name, email address, phone number, password, profile information, service area, business details (for Providers), photos, reviews, and messages.

Information collected automatically: IP address, browser type, device information, pages viewed, referring URL, and usage patterns via cookies and similar technologies.

Information from third parties: If you log in through a third-party service, we may receive your name and email from that service.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Platform
• Create and manage your account
• Facilitate connections between Homeowners and Providers
• Process subscriptions and payments
• Send service-related communications
• Display relevant advertisements on the free tier
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Other users: Your public profile, reviews, and business information are visible to other Platform users. We do not share your email address publicly.
• Service providers: Third-party vendors who help us operate the Platform (hosting, analytics, payment processing).
• Legal requirements: When required by law, court order, or to protect our rights and safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Advertising

Free-tier users may see advertisements on the Platform. Advertisements are clearly labeled as "Advertisement" or "Sponsored." We may use non-identifying usage data to display relevant ads. We do not share your personal information with advertisers.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain data longer to comply with legal obligations, resolve disputes, or enforce agreements.

7. Data Security

We use industry-standard security measures to protect your information, including encryption of passwords and secure transmission of data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (All Users)

You may:

• Access and update your account information at any time
• Request deletion of your account by contacting us
• Opt out of non-essential communications

9. California Residents — CCPA Rights

If you are a California resident, you have the following additional rights under the CCPA:

• Right to Know: You may request the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at [email protected]. We will verify your identity before processing requests and respond within 45 days.

10. Children's Privacy

The Platform is not directed at individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Platform. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at [email protected].

1ofAllTrades
State of California